Human Resource Development

With a commitment to continuous human resource development, OISHI Therefore has trained and developed its personnel that are consistent and connected with ThaiBev Global Values, which is the cornerstone of working together to create learning, open-mindedness to different opinions, creativity to add value to work, and caring for others involved. In 2021, OISHI focuses on developing the potential of its personnel as follows:

- Organize training to provide knowledge within the department according to the annual training and development plan for each unit.
- There are various forms of potential development programs designed to encourage and extend the personnel at each level to develop their own potential and grow in the organization.
- Prepare an Individual Development Plan (IDP) with employees, covering employees at level 4 and above, in order to improve weaknesses and strengthen strengths for preparing employees to move to the higher job level in their careers. The development plan is continuously monitored and evaluated with employees and supervisors every 6 months.
- OISHI works with ThaiBev to develop information systems to support staff training management such as registration, recording of training history as well as reporting the results of various tests through the computer system, mobile phone or tablet. It helps reduce the use of paper-based documents, and the processing of training data can be done faster. Online training is also quite effective in responding to Social Distancing policies.
- Organize a digital training program through self-study (OISHI Corporate Online Training Program) to meet the learning needs of employees anytime, anywhere. Employees can choose to develop topics that are suitable for their own needs in order to develop their own potential and improve their work efficiency. After launching the training program for a period of 1 month (1-30 September 2021), it was found that 31% of the employees were interested in attending the training program and 100% of the participants passed the measurement. The course content is divided into 6 main topics:

1. Business Effectiveness: Management of work on duty for maximum efficiency.
2. Team Effectiveness: Management and development of the team to work with maximum efficiency.
3. Marketing and Service Excellence: In order to be able to provide services and meet the needs of customers in a timely manner.
4. Media and Learning Technology: Producing media for communication and teaching, especially in online formats, in accordance with the current situation.
5. Communication Effectiveness: To increase the efficiency of communication both in interpersonal communication and in communicating with the masses.
6. Digital Literacy: To develop skills in using digital tools to work better.