Consumer Health and Safety

OISHI operates the business according to the vision and mission, under the principles of conducting business with integrity and ethics. OISHI also pays attention to the use of technology and innovation development to increase efficiency in the production process in order to be a part of driving the overall economy of the country by focusing on sustainable development in the economy as follows:

(1) Consumer Health and Safety
From health care trends that are gaining attention and consumers nowadays pay more attention to food and beverages, OISHI is well aware of consumer demand trends. Therefore, the products are developed by taking into account the health and needs of consumers according to the current market situation, with the following actions:

(1.1) Sourcing High-quality Ingredients
OISHI selects quality ingredients that meet the company’s requirements to produce quality, safe, and healthy food and beverages for consumers, with the following principles:
- Using international standards (Codex Alimentarius Commission (CAC)) for select partners to ensure that they can produce safe products that meet FAO/WHO requirements.
- Select and check food ingredients that are quality and safe, certified by the GMP standard from the Thai FDA at least.
- For the procurement and selection process of ingredients for the production of green tea beverages, OISHI evaluated GMOs where its ingredients in the tea leaf, fructose, concentrate group, and natural extracts, must have a certificate certifying that they are Non-GMOs.



(2) Having a Standardized Production Process
OISHI places great importance and attention on every step of the production process, meticulously controlling the quality and safety of production, storage, transportation and service, as well as traceability processes to the source of ingredients, with international standards, which covers environment, safety and consumers such as ISO 9001, ISO 14001, ISO 22000, GMP และ HACCP.

- Factory : OISHI focuses on quality and safety in every step from the production process to delivering good products to customers. The company has been certified in various fields as follows:
• OISHI TRADING CO., LTD. has passed the ISO 9001:2015 certification for quality management system and the GHP & HACCP Codex 2020 for risk management and food safety systems from SGS (Thailand) CO.,LTD.
• OISHI TRADING CO., LTD. has passed the FSSC22000 Version 5.1 food safety system certification for the production of OISHI cold packaged and bottled beverages from SGS (Thailand). The system covers administrative responsibilities, resource management, production planning, and production of safe products, as well as service management, food defense, food fraud prevention, and product labeling. This is in addition to what required by the ISO 22000 system from SGS (Thailand) Co., Ltd.
• All beverage products of OISHI TRADING CO., LTD. have been certified the Halal Food Standard (HALAL) by the Central Islamic Council of Thailand.
• Calibration Laboratory of OISHI TRADING CO.,LTD. has been accredited for the ISO/IEC 17025 for calibration laboratory standard in accordance with conditions of laboratory accreditation from the Thai Industrial Standards Institute.
• The analytical laboratory of OISHI TRADING CO., LTD. has been accredited the ISO/IEC 17025 testing laboratory standards in accordance with the conditions of laboratory accreditation from the Department of Science Service and the Department of Medical Sciences.
• All Japanese restaurants under OISHI GROUP PUBLIC COMPANY LIMITED have passed the GMP and HACCP certification from SGS (Thailand) CO.,LTD.
• OISHI FOOD SERVICE CO., LTD. has been certified the GMP and HACCP for risk management system and food safety standards for all food products from SGS (Thailand), and for gyoza products for export from the Department of Livestock Development, Department of Fisheries and Department of Agriculture.
• OISHI FOOD SERVICE CO., LTD. has been certified the BRC (British Retail Consortium) Issue 8 of the United Kingdom Retail Business Association for food safety management system for all gyoza products from SGS (Thailand) CO., LTD.
• OISHI FOOD SERVICE CO., LTD. has been certified the Green Industry System standard for environmental management system, and the ISO14001:2015 for environmental management system for all food production processes.
• The analytical laboratory of OISHI FOOD SERVICE CO., LTD. has been accredited the ISO/IEC 17025 for testing laboratory standards in accordance with the conditions of laboratory accreditation from the Department of Medical Sciences.
• OISHI TRADING CO., LTD.’s Navanakorn and Wang Muang Plants received the ISO14001:2015 certification for environmental management system from SGS (Thailand) CO., LTD.
• OISHI TRADING CO., LTD.’s Navanakorn and Wang Muang Plants have been certified the ISO45001:2018 & TIS 45001-2561 for management system and occupational health and safety from SGS (Thailand) CO., LTD.
• OISHI TRADING CO., LTD.’s Navanakorn and Wang Muang Plants has been certified the ISO50001:2018 for energy management system from SGS (Thailand) CO., LTD.
• OISHI TRADING CO., LTD. received the “FDA Quality Award” 3 years in a row (from 2017 to 2019) from the Food and Drug Administration.
• OISHI TRADING CO., LTD.’s Navanakorn and Wang Muang Plants have certified themselves as establishments that comply with measures to control, monitor and prevent COVID-19 contamination in their premises, production processes and personnel according to the criteria of IPHA Self-Assessment by the Federation of Thai Industries, Department of Disease Control, Food Institute and ISO Certification Institute. In addition, all OISHI TRADING Factories are self-certified as establishments that comply with clean, safe and COVID-19 control measures in accordance with The Thai Stop COVID Plus self-assessment criteria by the Department of Health Ministry, Ministry of Public Health.
• OISHI TRADING CO., LTD.’s Wang Muang Factory received the honorary award for the outstanding establishment on safety, occupational health and working environment for the year 2020 from the Ministry of Labor.




- Restaurant : Focus on improving the quality, hygiene and safety of food, to meet customer satisfaction and maintain the highest level of confidence with effective management systems and operations according to international standards, and to improve continually for good effectiveness. This ensures that every menu item is safe, as the cooking procedures in the restaurant must comply with international standards and are certified the GMP and HACCP standards by SGS, and can be traced effectively. It has to be verified through the CCP (Critical Control Point) regularly



- Transportation : There is a management system and raw material transportation with a Cold Chain Logistics system that meets international standards, certified by GMP and HACCP (Codex Alimentarius Commission - CAC).


Awards and Certifications, Accreditation and Trusted Branding
- OISHI, the company’s market-leading authentic Japanese-style green tea brand, received the Thailand's Most Admired Brand award of the year 2021 as a brand that is reliable and the number 1 green tea brand in consumers' hearts in the ready-to-drink tea category for 10 consecutive years (years from 2012-2021) from BrandAge magazine, which has conducted research with leading academic institutions in all regions of the country for efficiency and accurate results.
- OISHI Trading Company Limited has received “certified labor skill standards of professionals in the field of electrical, electronic and computer technicians, bottle filling machine process controllers (cold packing in sterile conditions) Level 1” from the Department of Skill Development, Ministry of Labor and Social Welfare. This is to create a quality assurance system for craftsmanship and skills of CAF-Filler Operators.



(3) Creation of Healthy Products
OISHI is continually researching and developing food and beverages in order to maximize the portion of products that are healthy but still maintain the original taste. The product development policy that focuses on nutrition consists of 3 important parts:

(1.3.1) OISHI Green Tea drinks have reduced sugar
- OISHI Green Tea drinks have reduced sugar, such as OISHI Green Tea Watermelon Flavor, as well as developed new products with no sugar and less sweet formulas so that the products continuously received the “Healthier Choice Logo” certification from the Nutrition Promotion Foundation, Institute of Nutrition, Mahidol University. Products that have been certified as “Healthy Choice Symbol” include OISHI Green Tea Original Flavor, OISHI Green Tea Genmai Flavor, OISHI GOLD GYOKURO No Sugar and Delight Flavor, OISHI GOLD GENMAICHA No Sugar and Delight Flavor, OISHI GOLD KABUSECHA No Sugar and Delight Flavor, OISHI GOLD SENCHA with Matcha No Sugar and Delight Flavor, OISHI GOLD WAKOUCHA, OISHI Green Tea Plus C Orange Flavor with Nata De Coco and Vitamin C 200%, OISHI Green Tea Watermelon Flavor, OISHI Green Tea Honey Apple Flavor No Sugar Flavor and OISHI Chakulza Kyoho Grape Flavor.

(1.3.2) OISHI Food Products reduced sodium, free of MSG, preservatives
- OISHI EATO ready-to-eat products such as Miso Soup Gyoza and Sukiyaki Soup Gyoza have been reduced sodium content from the original recipe. In addition, the company also invents and develops ready-to-eat bento (ready-to-eat ramen) recipes that are free of MSG, preservatives, and ready to expand into other products in the future.

(1.3.3) Choose ingredients that do not contain trans fats in the cooking.

(1.3.4) Increase nutrients and nutritional value
-Improve the formula of OISHI Green Tea by increasing the amount of nutrients, such as increasing vitamin C 200% for OISHI Green Tea Plus C, and adding vitamin B for OISHI GOLD GENMAICHA High B Vitamins.
-SHABUSHI Japanese restaurant has developed a product in the Shabu-Shabu group to emphasize health by creating a Shabu-Shabu Soup with Collagen formula. It is a special menu available during April – June 2021.